Website analytics
When website analytics is enabled, we use page views and events such as phone-link clicks and successful form submissions to understand how the site is used. Our custom events do not include your name, email, phone number, property address, message, or document contents.
Information you submit
When you use our request form, you may provide:
- Your name, email address, and phone number
- The property address
- The type of violation and details you describe
- Documents you upload, such as a copy of your notice
How we use it
We use your submission to understand your situation, respond to your inquiry, and discuss next steps. We may also use it for operational purposes, such as maintaining records of requests, and to protect the security of the service.
Who we share it with
Submissions are delivered by email using Resend, an email delivery provider. We may share information as described in the disclosure accompanying the submission form. Please review that disclosure before submitting your information or documents.
We may also disclose information when required by law or to protect our rights and the safety of others.
Please limit sensitive information
Only submit what is needed to describe the violation. Do not include Social Security numbers, financial account information, health information, or other sensitive data. Cover such details on any document before uploading.
Security
We take reasonable measures to protect submitted information, but no method of transmission or storage is completely secure.
Your choices and contact
To ask about the information you submitted, or to request access, correction, or deletion, contact us at 1-800-801-3903 or info@violationsolutions.com. We will respond in line with applicable law.
Changes
We may update this policy. The current version is always posted on this page.